How do I request a refund?

Contact us within 7 days of delivery at support@artificiallawnsweepers.com.au with your order number, photos and/or video of no more than 25 seconds of the damage or fault, and a brief description of the issue.

Return Policy

Artificial Lawn Sweepers Australia

Returns Policy

Q: How long does a refund take?

Approved refunds are processed back to your original payment method within 3–5 business days.

Q: Are Garland products covered by warranty?

Yes, all Garland products are covered by manufacturer warranty. We will assist with any warranty claims on your behalf.

At Artificial Lawn Sweepers Australia, we are committed to ensuring you are satisfied with your purchase.

Please read our policy carefully before ordering.

No Returns Accepted

We do not accept change-of-mind returns. If accepted, the customer bears the cost to return the mis-ordered item. Please choose carefully before purchasing.

Refunds

Refunds are considered in the following circumstances:

The item arrives damaged or faulty
The item received is not as described

To request a refund, contact us within 3 days of delivery at support@artificiallawnsweepers.com.au with:

Your order number
Photos and/or video of no more than 25 seconds of the damage or fault
A brief description of the issue

Approved refunds will be processed back to your original payment method within 3–5 business days.

Warranty

All Garland products are covered by manufacturer warranty. We will assist with any warranty claims on your behalf.

Contact Us

📧 support@artificiallawnsweepers.com.au
📞 0422 063 024