Shipping Policy

🚚 Freight Shipping Note: This item ships via freight due to its size and weight. Freight cost is calculated at checkout based on your delivery location. Fuel surcharges from couriers have risen sharply recently, and we pass on the most competitive rate available at the time of your order.

All orders are processed within 12 to 24 hours (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer real-time shipping rates at checkout via Australia Post. Rates are calculated based on your location and order weight.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven't received your order within 10 days of receiving your shipping confirmation email, please contact us at support@mylawncareaccessories.com.au with your name and order number, and we will look into it for you.

Shipping to P.O. Boxes

Due to not all our carriers accepting P.O. box deliveries, we are unable to accept delivery addresses to P.O. Boxes.

Refunds, Returns, and Exchanges

Please check out our Refund Policy page if you have any queries in regards to return policies.

If you have any further questions, please don't hesitate to contact us at support@mylawncareaccessories.com.au.

Warranty

All products come with a minimum 12-month warranty, however this is open to a fair and reasonable 2 years in the event of product failure.